Privacy Policy

McMillan Trade Supply Co. ("we", "our", "us") is an Ohio limited-liability company operating a wholesale supply business out of 10736 Neowash Rd, Waterville, OH 43566, USA. The owner of record is Thomas McMillan.

If you have any question about this policy or your personal data, you can reach us at pedidos@comercialgv.com.br or +1 (260) 348-0751.

We collect only the information we need to quote, sell and deliver. That includes:

• Contact information you give us through our website form, by email, by phone or on a credit application: name, business name, business email, business phone, shipping and billing address.
• Order information: the products you've requested or purchased, the dates of those orders, and any notes you've left with our team.
• Account and payment information when you open a Net-30 account: trade references, federal Tax ID and authorized buyer names. Credit-card numbers are not stored on our servers — they are processed by our PCI-compliant payment processor.
• Website data: standard server logs (IP address, browser type, pages visited, timestamp) and a small number of cookies — see our Cookie Policy.

We use personal information to:

• Respond to quote requests, fulfill orders and provide customer service.
• Process payments and manage accounts.
• Send order confirmations, shipping notifications and account statements.
• Communicate occasionally about our products, price changes or holiday schedules (you can opt out at any time).
• Comply with tax, accounting and other legal obligations.
• Detect and prevent fraud and to maintain the security of our site.

We do not sell, rent or trade personal information to third parties. We do not run advertising profiles on visitors.

We share personal information only with vendors who help us run the business and only to the extent they need it to perform their job:

• Our payment processor (for credit-card and ACH transactions).
• Shipping carriers (UPS, FedEx, LTL freight providers) for delivery address and contact details.
• Our accounting software provider, hosted in the United States.
• Our website hosting provider, hosted in the United States.
• Government agencies when required by law (for example, a valid subpoena or tax filing).

Order records, invoices and tax-related documents are kept for seven (7) years to comply with US federal and Ohio state tax law. Quote requests that don't convert into orders are kept for two (2) years and then deleted. Cookies are kept for the durations described in our Cookie Policy.

You may request, at any time, a copy of the personal information we hold about you, ask us to correct anything that's wrong, ask us to delete it (subject to legal retention requirements above) or opt out of marketing email. Send your request to pedidos@comercialgv.com.br and we'll respond within 30 days.

California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we have collected, the right to delete it and the right not to be discriminated against for exercising these rights. We do not "sell" personal information as defined under California law.

We use industry-standard administrative, technical and physical safeguards to protect the personal information we collect. Access to customer records is limited to our team members who need it. Our website uses TLS encryption. No system is perfectly secure, however, and we encourage customers to use strong, unique passwords on any online account.

Our website and services are intended for businesses. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent revision. Material changes will be noted on the home page for 30 days.

McMillan Trade Supply Co.
10736 Neowash Rd
Waterville, OH 43566, USA
Email: pedidos@comercialgv.com.br
Phone: +1 (260) 348-0751