6332 Woodway Ln, Plano, TX 75093|Mon–Fri 7:00am – 7:00pm CT · Dispatch 24/7
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Frequently Asked Questions

Straight answers about freight, warehousing, fulfillment and how we run loads — no sales theater.

What lanes do you cover?

Dry van and reefer FTL across all 48 contiguous states, with daily departures out of the DFW metroplex and weekly capacity into the West Coast, Southeast and Midwest. LTL is handled through a vetted partner network — same insurance requirements, same on-time standards.

How fast can you quote a load?

Within two business hours during 7am–7pm CT. After hours, dispatch acknowledges in under 30 minutes and a firm quote follows the next morning.

Are you a broker or an asset carrier?

Both. We own and operate our own Class-8 fleet and also hold MC authority as a freight broker, so we can move loads on our own equipment or on vetted partner capacity — whichever is faster and cheaper for the lane.

What is your cargo insurance?

$100,000 cargo per occurrence and $1,000,000 auto liability, with additional-insured certificates available on request before pickup.

Do you offer warehousing and fulfillment?

Yes. Climate-controlled and ambient warehousing in Plano with pick-and-pack, kitting, B2B/B2C fulfillment and integrations with Shopify, Amazon SFP, WooCommerce and most major TMS/OMS platforms.

How does onboarding work?

Discovery call → signed MSA & rate confirmation → EDI/API or portal setup → first pilot load within 5–10 business days.

What are your payment terms?

Net-30 for established shippers, with Net-15 and quick-pay options available. Carriers we partner with are paid on standard 30-day terms with optional 1.5% quick-pay.

Do you handle hazmat or oversize loads?

We move hazmat classes 3, 8 and 9 with endorsed drivers. Oversize/overweight is handled through partner specialty carriers with full permits and pilot cars where required.

Still Have Questions?

Call dispatch or send us your load details — a real human responds, not a chatbot.

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